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FAQ 

Frequently asked questions 

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What happens when you connect the BifrostConnect hardware to a device?

1. When plugging a device into the USB-A port, BifrostConnect acts as a keyboard, mouse, and charges the device

2. When using the HDMI port, BifrostConnect will stream whatever the computer outputs.

3. When using the RS232 port,  BifrostConnect can send and receive data from a compatible device in a terminal session. BifrostConnect does not charge, and charging is needed

4. When plugged into the USB-C port, it will stream video, act as a keyboard and mouse, and also charge the BifrostConnect.

5. When plugged into the LAN port, BifrostConnect will charge over POE and have network capabilities

6. When connecting a Bluetooth device to BifrostConnect, it will act as a keyboard and mouse

 
 
Does BifrostConnect log any keyboard strokes or mouse movements?
 
No. BifrostConnect does not log keystrokes or any kind of user-related data from the session
 

Is the data being sent/streamed through BifrostConnect encrypted? 

Yes. BifrostConnect uses WebRTC with built-in end-to-end encryption using DTLS and SRTP
 

Will BifrostConnect work with all devices? 

BifrostConnect works with all devices that can connect a keyboard, mouse, and a monitor, or communicate through an RS232 (or USB RS232 emulation)


Can I transfer files through BifrostConnect with the target device connected to the USB ports?

No, as a security measure, only keyboard and mouse emulation is supported on Attended Access. Unattended access will get more features.

 

Does the equipment connected to Bifrost get internet access?

No BifrostConnect does not act as a modem or router for internet access to the equipment

 
Does BifrostConnect require a static IP?

No, Bifrost connects to our authentication server using a DHCP, so no static IP needed.


How can you charge the BifrostConnect?

Use either a Micro-USB cable, a USB cable, or connect it to POE compatible LAN.

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